Customer Support Center

Have a question? We may already have an answer!
Visit our FAQ section.

Canadian Customers – click here to order.

Will Call – BY APPOINTMENT ONLY, NO WALK-INS. Click here for information on our Will Call.

Through the drop down below, you may contact one of the various departments of our USA headquarters. This is their respective purpose:

HOURS OF OPERATION

8:00AM to 3:00PM PST
Monday – Friday

HOURS OF OPERATION
customerservice@clockparts.com

For non-technical questions regarding your order; including but not limited to the following please email us at
customerservice@clockparts.com

  • Questions about an order that have already been placed with us. Optional Front Loading Metal Hanger
  • Returning Merchandise. You must contact us for a material return authorization (MRA) number prior to returning any merchandise. No returns are accepted on special order merchandise.
Quotes
customerservice@clockparts.com

For price quotations not listed on our website please e-mail us at sale@clockparts.com

  • Large volume quotes
  • Quantities and pricing above those listed on our website
  • International quotes with freight estimates for quantities not listed on our website
Sales
sale@clockparts.com

For pre-sale questions including but not limited to the following please email us at sale@clockparts.com

  • Pre-sale question about our pricing
  • Stock check before placing your order
  • Freight estimates
Product Technical Assistance
support@clockparts.com

For all technical assistance on our products please click here to view our Frequently Asked Questions. If your
question was not answered please email us at support@clockparts.com

Account Information

You may find out some information about your order when you log into your account. Click here to view your order history.

Drop Us a Line

Want to reach out? We’d love to hear from you!